Privacy policy

Who we are

Front Porch is operated by Pipedream Ventures LLC. We provide real-estate teams with conversational lead pages and follow-up tools.

Information we collect

• Details you submit, such as your name, email address, phone number, location, timing, real-estate goals, and conversation messages.
• Attribution and device data, such as the page visited, referral source, campaign parameters, Meta click identifiers, IP address, browser, and time of submission.
• Operational data about delivery, follow-up status, and system performance.

How we use information

• Respond to your request and connect you with the participating real-estate agent or team.
• Send the checklist or follow-up you requested.
• Measure lead quality, prevent duplicate submissions, secure the service, and improve the experience.
• Measure advertising performance. When configured, qualified-lead events may be sent to advertising platforms with a matching event ID and hashed contact data.

How information is shared

We share lead information with the participating agent or team and with service providers that support hosting, data storage, AI responses, email, CRM delivery, analytics, advertising measurement, security, and operations. They may use the information only to provide those services or as their own terms and law permit.

We do not sell personal information for money. Some laws may treat advertising measurement or optimization as a sale or sharing of personal information. You can ask us to stop using your information for that purpose.

Analytics and advertising

Front Porch may use Google and Meta tools to understand visits and completed lead handoffs. Browser analytics events do not include raw email addresses, phone numbers, or conversation text. Advertising providers may use cookies or similar identifiers under their own privacy terms.

Retention and security

We keep lead and operational records only as long as reasonably needed for follow-up, measurement, legal obligations, and security. We use access controls and reputable service providers, but no internet service can guarantee absolute security.

Your choices

You may ask to access, correct, delete, or limit use of your information, or opt out of advertising-related sharing. We will verify and respond to requests as required by applicable law. You may also opt out of future texts by replying STOP.

Contact

Email privacy questions or requests to seth@pipedream.ventures.